Learning about luxury hospitality goes far beyond textbooks. During their visit to Amanbagh, a peaceful luxury retreat by Aman Resorts, Batch 4 students of the Hospitality Business Leadership (HBL) program learned firsthand how personalised service, wellness experiences, and attention to detail come together to define luxury.

During the visit, students had the opportunity to engage with Amanbagh’s team, gaining insights into leadership, service excellence, and guest engagement. It was observed how attention to detail, staff training, and anticipating guest needs contribute to consistent and memorable luxury experiences.

Students savouring Fabelle’s handcrafted chocolates

A highlight of the visit was the dining etiquette session, which demonstrated how refined service and culturally sensitive, world-class cuisine elevate the overall guest experience. Students also explored Amanbagh’s holistic wellness offerings, including personalised programs guided by the Ayurvedic doctor.

The visit gave the students a fresh perspective on luxury, showing how thoughtful, experience driven service creates memorable guest experiences. From concierge interactions to wellness guidance, every aspect highlighted the art of delivering exceptional hospitality and provided students with valuable firsthand learning.

Blog written by: Himanshu Taware (Batch 4)